Dr Dipak Nandi: Surefire Reasons to Find a Reliable DME Billing Partner

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On Oct 11, 2019
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Dr Dipak Nandi: Surefire Reasons to Find a Reliable DME Billing Partner

There have been serious strides in automation and artificial intelligence, rise in outsourced medical billing and a serious shift to value based care. Considering all the aspects of a billing cycle, from pre visit to collections, estimation tools help patients with a clear snapshot on how much they owe out of pocket.

 Dr Dipak Nandi strongly believes that providers have to engage with their patients in a much more proactive manner.About 65% of the patients are quite open to switch their healthcare providers extending a better payment experience in all proportions. How your staffs interact with the patients on a daily basis and proper training and understanding to have the ability of answering all the questions that the patients have about their balance and solutions to it is critical.
Ideally, automation allows the billers to have a faster and smarter approach, eliminating unnecessary manual processes that can delay collections like processing of claims. “Is automation going to take away my job?” is the question among many medical billers! Remember, software lacks the ability to show empathy while patient needs the right interaction approach through the payment process.

Sunknowledge Services Inc: A next gen DME billing partner
A complete healthcare services company, Sunknowledge Services Inc understands the best practices required for an improved cash flow.  Dr Dipak Nandi observed “We are a complete medical billing and collections company offering state of the art services in pre and post billing services with great credentials across the country. Also, we take pride in our references, and work according to your protocols and practices, extending our support as a dedicated operational arm”.
Our pre and post DME billing services cover:

Pre-billing Services:

  • Eligibility Verification - Online & Calling (with same & similar check for Medicare)
  • Authorization Initiation - Online & Calling
  • Authorization Follow Up
  1. Follow-up with payer on Authorization
  2. Completion of authorization form based on the
  3. outcome of the request
  • Doctor’s Office Follow-up for documents etc
  • Re-Authorization
  • Order Entry
  1. Patient Account Creation
  2. Patient’s demographic entry
  3. Prescription information entry
  4. Insurance entry
  5. Provider’s information entry
  6. Item entry
  • Order Confirmation
  • Scheduling of Delivery

Post-billing Services:

  • Creation of Claims
  • Claims Submission
  1. Primary/Secondary/Tertiary claim submission
  2. (via paper/fax/electronic)
  • Claim Rejection Management
  1. Online rejection checking (via Clearing House)
  2. Correction and resubmission of the rejected claims
  3. (via Clearing House)
  • Payment Posting - Auto & Manual
  1. Patient payment posting and adjustments
  2. Insurance payment posting and adjustments
  • Accounts Receivable & Denial Management
  1. Follow-up on pending AR balance and working on denials
  2. Follow-up on possible reconsideration requests
  3. Filing reconsideration requests & appeals

Also, we have extended our scope of work in following activities:

  • CPAP User Compliance tracking and support
  • Patient Collections
  • Re-supply processing
  • Hold projects (CMN/PAR etc.)
  • Fax / documentation indexing and management support

Looking to know more about our services! We will be more than happy to share with you, our ability as a DME billing powerhouse. Leverage the Sunknowledge opportunity right now for a complete RCM experience.

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