Best Practices That Start with D

Damaged Items, Donations and Gifts, Divorced Parents

Created by Summer Hamilton(User Generated Content*)User Generated Content is not posted by anyone affiliated with, or on behalf of, Playbuzz.com.

On Aug 22, 2019

1 / 10

If a person wants to change the signator on a child's card, what do they need?

2 / 10

A mother comes in with her child. The child already has a card, that has been signed for by her father. The mother states that she wants the child to have a second card, signed for by the mother. Can you accommodate this request?

3 / 10

Where should you note wear and tear on the item screen?

4 / 10

What do we charge for damaged or missing cases?

5 / 10

What do we charge a patron if they have lost or damaged a disc from a book on disc set?

6 / 10

What do we charge a patron who has lost or damaged one disc from a multidisc DVD set?

7 / 10

When you are done dealing with a damaged item that belongs to Westland, what status should the item be in?

8 / 10

Which of the below statements is correct?

9 / 10

How can staff determine the cost of replacing an item?

10 / 10

You have just charged a patron for the replacement costs of a WAL item. After you have changed the item staus to "withdrawn" and given the printed out item screen to the correct ordering librarian, what is your next step?

Questions left

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On Nov 18, 2021