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PeopleCert ITIL Foundation Certification Exam Sample Questions

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Nancy Smith
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On Sep 11, 2019
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PeopleCert ITIL Foundation Sample Questions:

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01. Who normally chairs a change advisory board (CAB)?

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02. Which is the BEST description of a service request?

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03. Which three types of metric support Continual Service Improvement (CSI) activities?

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04. Which lifecycle stage ensures that the impact of service outages is minimized on a day-to-day basis?

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05. A significant, unresolved problem is likely to cause major business disruption. Where is this MOST LIKELY to be escalated to?

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