These Insane Disney World "Laws" Will Completely Shock You

Did you know that there are special rules and regulations especially for Disney World employees that they have to follow to a "T"? Some are them are pretty shocking. And just knowing that all of this is going on behind the scenes, wow. Let's take a look at some of these mind-boggling rules!

Lea Abelson
Created by Lea Abelson
On Jan 24, 2020
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1

They must "gracefully" pick up trash

There is a signature "Disney scoop" that employees use to pick up guests' trash. When a guest drops a funnel cake or a dole-whip, an employee must come in discreetly, bend down, pick up the trash in a sweeping motion and keep on walking. They can also offer you a replacement food item. The purpose for the "Disney scoop" motion is to be discreet and to not be bent over all day.

2

"I don't know" does not exist

If you ask a cast member at Disney Parks a question, you can bet they will give you a detailed answer. In fact, cast members are not even allowed to say the words "I don't know." Kids will often ask silly questions like "What does Tinkerbell eat before she goes out flying?" In this case, the cast member just has to make up a silly answer, "very tiny apples." But they will never say "I don't know."

3

They speak in code

In order to hide everything that's going on in the park, the cast members speak in code. If someone vomits in a restaurant, that's code v. If a horse goes to the bathroom during a parade...code h. Signal 25 is a fire, and "kiss goodnight" is the cue to clear the park after the final "Wish Upon A Star" show.

4

You have to keep it a secret

If you are playing a Disney character, you are not allowed to tell your family and friends that you do. And you are especially not allowed to post on social media about it. Instead of saying that you "play" a character, it is recommended you say that you are "friends" with the character. This gives family and friends an idea of what you're up to without spoiling anything.

5

You must adhere to the "Disney Look"

Disney has strict rules when it comes to how you look. Female cast members must wear their hair in a "classic" hairstyle and it must remain a natural color. For men, their hair cannot cover their ears or be long enough to reach their collar. Facial hair is allowed but it cannot be longer than 1/4".

6

They're not called employees, they're called "cast members"

If you work for Disney, you are not an employee, you're a cast member. And as a cast member, when you're working, it's kind of like you're always on stage, so you must pay the Disney part. Everyone is ranked as a cast member including those working the rides, working in restaurants, or character performers.

7

Stay in character

If a Disney character is in their world, in their part of the park, they are not allowed to leave unless ushered out by a cast member. Characters, when speaking to guests, must say what the character would say and not refer to any pop culture references or latest news.

8

You have to be a certain height

All Disney princesses must be between 5'4 and 5'8. Any shorter and you are only allowed to play characters like Alice (from Alice in Wonderland) and Wendy (from Peter Pan).

9

Everyone is on a first name basis

Every cast member has a name tag that only says their first name. You will even hear cast members only refer to each other and other people by their first name when in the park. Walt Disney always insisted people call him "Walt" so this tradition was continued byway of Disney employees.

10

Always use the "Disney Point"

When directed guests at the park, cast members are forbidden to point with one finger, instead they must point with two. In some cultures, pointing with one finger is offensive and Walt Disney himself pointed with two fingers, so that is now a strict rule in present day.

11

Every autograph has to be accurate

Disney characters spend hours and hours practicing their autographs so that every autograph given is virtually identical. Even down to the last heart dotted "i" and underline, things get pretty detailed. At least when people compare signatures they know it's the real Minnie Mouse.

12

You have to leave celebrities alone

Finally, if you see a celebrity in the park, no matter how much of a fan you are, you have to leave them alone. It's part of the park's policy that you treat every guest as if they were a guest at the park and ignore celebrity status. Asking a celebrity for a photograph while working is grounds for termination.

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