What’s your advocacy style?

“Do you realize you are 20 minutes late? I don’t appreciate it!”

“I was beginning to get worried.”

“Glad to see you” and go on as if they weren’t late.

“This is the 3rd time you’ve kept me waiting. I won’t keep doing this.”

I’d let the server know there’d been a mistake and still eat the lobster.

I’d eat the lobster and not say anything.

I’d let the server know “This is not what I ordered!”

I’d complain to the manager!

You smile and go along with it, letting your friends know afterwards how you feel.

You object to your friends as you see the staff heading your way.

You get up and leave the table as you see them heading your way!

Smile as if nothing’s happening, feeling embarrassed inside

Let the manager know it is unacceptable to wait 45 minutes when you have a reservation.

As they are walking to your table, let them know you don’t appreciate having to wait.

Wait to be seated and don’t say anything.

After waiting 30 minutes, let the manager know it’s unacceptable & go somewhere else!

Let the cashier know you weren’t aware of this and be prepared the next time.

Ask to see the manager.

Let the cashier know you don’t appreciate this practice & will not be back.

Pay the check without saying anything.